Returns & Exchanges Policy
At Yo-Yo Store REWIND, we want you to be completely satisfied with your purchase; if your items don't meet your expectations, you can return them within 30 days of delivery. Please ensure all apparel and accessories are in their original, unworn condition with tags still attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.